Shotgun is Not an Approach to Solving Problems

Shotgun is Not an Approach to Solving Problems Solving problems is the lifelong work of operations committed to continuously improving. Operations pursuing excellence avoid using the shotgun approach to solve their problems for two critical reasons: it works without learning and it is unsustainable. The shotgun approach works, but without learning Maintenance was called to […]

Is Your Company Getting Fitter or Fatter?

Exercising Problem-Solving Techniques Keeps Your Company Lean Continuous improvement stops once a company stops applying consistent energy to the change process. Keeping lean team members involved in problem-solving efforts keeps them in shape so they can continue to recognize problem areas and opportunities for continuous improvement that add value to the organization. Unlocking the value […]

Killing Alligators

Killing Alligators Lean operating systems unlock value by continuously eliminating waste and ensuring it doesn’t return. Operations can feel like standing on a tiny island surrounded by a swamp full of alligators all snapping at your heels. In that situation, two things have to happen to survive and improve: you have to kill an alligator and […]

What’s the Problem? A Lesson from Moneyball

What’s the Problem? A Lesson from Moneyball In the movie Moneyball, Brad Pitt plays the general manager of a baseball team. He tries to explain the real problem his team is trying to solve—“There are rich teams and there are poor teams, and then there is 50 feet of crap, and then there is us.” […]